Shipping policy

Shipping Policy

Processing Times

Dispatch times for pre-made, ready-to-ship pieces are typically processed within 3–5 working days.

Dispatch times for custom pieces are typically processed in 2-4 weeks.

As some CLM Studio pieces are handmade, reworked, or produced in small quantities, processing times may occasionally be longer during drops or busy periods.

Customers will receive a confirmation email once their order has shipped.

UK Shipping

UK orders are shipped via tracked delivery with DPD or Royal Mail. Processing time is 3–5 working days for pre-made items and 2–4 weeks for custom orders.

Estimated delivery:

  • Standard Delivery (Royal Mail Tracked 48) — £4.95, 2–5 working days after dispatch
  • Express Delivery (Royal Mail Tracked 24) — £6.95, 1–2 working days after dispatch
  • Next Day Delivery (DPD) — £8.95, next working day after dispatch

International Shipping

International shipping is available to selected countries.

Europe (EU) We ship to all EU countries via FedEx (excluding Norway and Switzerland) — £16.95, 5-14 working days after dispatch.

International: International shipping is available to selected countries. (US, Canada, Australia, UAE, Japan, South Korea, Singapore, Hong Kong, Norway, New Zealand, Malaysia, Switzerland, China and Brazil)  — £36.95, 5-14 working days.

Delivery times vary depending on destination and local customs processing.

Duties and fees are typically covered in the shipping cost. Occasionally, some destinations may not be covered by this, and we contact you to let you know. Customers are responsible for any customs fees, taxes, or import duties applied by their country where applicable.

Don't see your country at checkout? Drop us a message at hello@clmstudio.co.uk and we'll see what we can do.

Custom Orders

Custom and made-to-order pieces may require additional processing time.

Estimated timelines for custom work can be discussed individually before confirmation.

Upcycled & One-of-One Pieces

Many CLM Studio products are created using vintage or reworked football shirts and materials.

Minor signs of wear, variation, or ageing may be present and are considered part of the character of each piece.

Lost or Delayed Parcels

CLM Studio is not responsible for delays caused by couriers, customs, or incorrect shipping information provided at checkout.

If your parcel is significantly delayed or missing, please contact us.

Safe Place & Delivery Instructions

If you choose to leave your parcel in a safe place or provide alternative delivery instructions (such as leaving it with a neighbour or in another designated location), you do so at your own risk.

Once the courier has delivered your parcel in accordance with the delivery instructions you have provided, CLM Studio cannot accept responsibility for any loss, theft or damage that occurs after delivery.

If you have concerns about your parcel being left unattended, we recommend selecting a delivery option that requires a signature or arranging delivery to a secure address where someone will be available to receive it.

Contact

For shipping questions or order support, contact:
hello@clmstudio.co.uk